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Privacy Policy

Effective Date: 07/09/2024
 
At Whoop De Doo Creative, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the terms outlined below. If you do not agree, please discontinue using our site.
 
1. Information We Collect
We collect personal information to provide and improve our services. The types of information we may collect include:

  • Personal Information: Name, email address, shipping and billing address, phone number, and payment details when you place an order.

  • Account Information: If you create an account, we may collect your username, password, and other details related to your account preferences.

  • Device Information: When you visit our website, we may collect information about the device you use to access the site, including your IP address, browser type, and operating system.

  • Usage Data: We track how you interact with our site, such as pages visited, time spent, and products viewed, to better understand user preferences and enhance our website’s functionality.

 

2. How We Use Your Information
We use the personal information we collect for various purposes, including:

  • Processing Orders: To process your orders, manage payments, and arrange for shipping and delivery.

  • Customer Service: To respond to inquiries, provide assistance, and handle returns or issues.

  • Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, or special offers. You can opt out of marketing communications at any time.

  • Site Improvements: To analyze user behavior and preferences, allowing us to enhance the design, functionality, and content of our website.

  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

 

3. How We Protect Your Information
We take data security seriously and implement a variety of security measures to protect your personal information, including:

  • Encryption: We use SSL (Secure Sockets Layer) encryption to protect sensitive information such as payment details during transmission.

  • Restricted Access: Personal information is only accessible by authorized personnel who are required to keep the information confidential.

  • Data Retention: We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

 

4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners under the following circumstances:

  • Service Providers: We may share information with third-party vendors, such as payment processors, shipping carriers, and marketing platforms, to fulfill orders and provide services.

  • Legal Obligations: If required by law, or to protect the rights, property, or safety of Whoop De Doo Creative, our customers, or others, we may disclose personal information to comply with legal processes.

  • Business Transfers: In the event of a business transaction, such as a merger, acquisition, or sale of assets, we may transfer your personal information as part of the transaction.

 

5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and track website performance. Cookies are small data files stored on your device that help us remember your preferences, improve site functionality, and analyze usage patterns.
You can control cookie preferences through your browser settings. However, disabling cookies may limit some functionality on our website.
 
6. Your Rights
You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information at any time by logging into your account.

  • Deletion: You have the right to request the deletion of your personal information, subject to legal retention requirements.

  • Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly at create@whoopdedoo.com.au.

  • Data Portability: You can request a copy of your personal data in a machine-readable format.

 

7. International Data Transfers
As Whoop De Doo Creative is based in Sydney, Australia, your personal information may be transferred to, stored, and processed in Australia. By using our website, you consent to the transfer of your personal data to Australia, even if your country has different data protection laws.


8. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete it as soon as possible.


9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your information.


10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us at:
Email: create@whoopdedoo.com.au
Location: Sydney, Australia

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